Our customer provides warehousing and cargo long-distance delivery (mainly for drop-shipping) and has a separate branch of last-mile delivery service for marketplaces of various sizes. The company needed transportation management and automated route planning software. It has to be integrated with the already existing business systems.
It was imperative to automate these operations and create a special module for them. At the same time, transportation management system solutions had to preserve the possibility for fleet managers and dispatchers to build a custom route.
We had to provide a software platform covering all processes, including the cargo transportations settings, employees’ workflows, the fleet control, and the Last Mile Delivery service. All data must be processed in real-time.
The company had an established business process with customer relationships, warehouse management, and HR systems. We had to integrate our solution into it, achieving smooth interactions without data items duplication or failures.
Due to route planning software and custom adjusting, our customer can better process orders and reduce cost and time spent. All itineraries have become realistic and playback; the ability to adjust them manually increased the flexibility of routing.
An indicator decreased by 27-36% due to automation, better control of vehicles and route planning, optimized warehouses’ management, real-time data processing, and covering all logistics operations by a single system.
It increased due to more efficient truck loading and workflow acceleration in the new ecosystem. Optimizing fleet maintenance, warehousing, and cargo delivery allowed the company to raise its gross profit.